The Challenge
Referred to TST by a trusted IT partner, this engineering firm has now been with us for over a year. As a rapidly growing business with a nationwide presence, they rely heavily on mobile connectivity to keep projects running smoothly. They were using a shared data plan and their mobile usage almost doubled over a couple of months – creating unexpectedly high bills and the risk of costs escalating further.

Our Approach
We carried out multiple full monthly bill audits to understand exactly where data was being consumed and by whom. By drilling into the detail over time, we were able to highlight specific staff members with excessive usage, giving the client’s management team the visibility they needed to take back control.

Alongside this, we advised on the importance of spend caps – a simple but highly effective way of preventing overspend in the first place. With the right measures in place, a company can enjoy the flexibility their teams need without the worry of unpredictable charges.

The Result
By identifying the problem early and continuing to monitor usage closely, the client was able to bring their costs back down to a manageable level without compromising on the connectivity their teams depend on. What started as a costly surprise turned into a valuable learning curve, giving them greater control and peace of mind moving forward.

Client Feedback
“They advise best action to suit our needs with our Mobile service. Very honest service, tailor-made to my needs, always going the extra mile.”

Ready to take control of your mobile costs?
We help businesses of all sizes cut unnecessary spend without cutting connectivity. Get in touch with our team today to see how TST can support your business.