The Reality of eSIMs – Great Idea, Not-So-Great Execution?
eSIMs have been positioned as the future of mobile connectivity — and on paper, it’s easy to see why. They remove the need for physical SIM cards, promise faster provisioning, reduce plastic waste, and can offer cost efficiencies for businesses. All sounds great, right? Well… not always. At TST, we’ve recently come across a number […]
What Exceptional Hospitality Can Teach Us About Great Service
Nadine Dudman reflects on her experience at Tommy Banks’ Abbey Inn in Byland Exceptional service isn’t just about delivering a product — it’s about creating an experience built on trust, attention to detail and genuine care for the customer. Recently, TST founder Nadine Dudman visited Tommy Banks’ Abbey Inn in Byland, a Michelin-starred restaurant in […]
Electricity Network Charges Are Increasing from April 2026 – What This Means for Your Business
From April 2026, some businesses may see changes to their electricity bills due to an industry-wide update approved by Ofgem. At TST, we manage business energy contracts for our clients in partnership with Fidelity Energy, so we wanted to explain clearly what’s happening — and what it might mean for you. What’s changing? In December […]
Creditors Set to Take Control of Gigaclear – What It Means for Businesses in Rural Areas
Recent reports suggest that creditors are preparing to take control of rural broadband provider Gigaclear following an unsuccessful attempt to sell the business. According to the Financial Times, key creditors — including the UK’s taxpayer-backed National Wealth Fund, as well as banks such as NatWest and Lloyds Banking Group — are reportedly preparing to assume […]
Annual Price Increases 2026: What CPI & RPI Mean for Your Business
Each year, mobile networks and telecom providers apply annual price increases linked to inflation — and 2026 is no exception. With CPI and RPI-based rises confirmed by major UK providers, businesses will start seeing their monthly costs increase from March and April 2026. At TST, we’re already helping businesses understand: How much their bills will […]
When Overpaying Goes Unnoticed: How TST Helped a Care Group Reclaim £2,500 in Water Charges
When it comes to running a business — especially in the care sector — time is one of the most valuable resources there is. Utility management often sits quietly in the background, until something doesn’t look quite right. A group of care homes came on board with TST in March 2023 following a referral. During […]
When the Internet Goes Down: Why Backup Connectivity Matters More Than You Think
For many businesses, reliable connectivity is something that’s only noticed when it’s gone. One of TST’s long-standing customers — a leading UK grower with multiple production sites — experienced this first-hand when an unexpected and severe incident brought operations at one of their nurseries to a halt. The problem: a complete loss of connectivity Following […]
What Is the Climate Change Levy (CCL) and Can Your Business Reduce It?
The Climate Change Levy (CCL) is another charge that often raises questions for UK businesses. Unlike wholesale energy costs, CCL is a government-imposed tax designed to encourage more energy-efficient behaviour. What is the Climate Change Levy? The Climate Change Levy is a tax on energy use for businesses and public sector organisations. It applies to: […]
What Is the RAB (Regulated Asset Base) Levy and How Does It Affect Your Business Energy Bills?
Over recent months, you may have seen the RAB (Regulated Asset Base) Levy mentioned in the news, particularly in relation to rising energy costs. While it might sound like another bit of industry jargon, the RAB levy is something that can directly impact business energy bills – including those of TST clients. What is the […]
Why You Should Think Twice Before Buying Cheap Tech Accessories This Christmas
As Christmas approaches, many of us start filling baskets with small tech accessories: headphones, chargers, cables, portable drives, plugs and adapters. They make practical gifts, they fit nicely into stockings, and they are easy to pick up at the last minute. But one thing is worth remembering during the festive rush: buying cheap or unbranded […]
