Spoofing scams: when the number on your screen can’t be trusted
A call from an official-looking number. A convincing explanation. Someone who already knows your name and a few personal details. It can feel genuine, especially when the caller says your money is at risk and you need to act quickly. But criminals can disguise the number that appears on your phone, making a scam call […]
The ISDN switch-off: is your business ready for 31 January 2027?
31 January 2027 is the deadline for the retirement of BT’s traditional phone network. If your business still relies on ISDN or analogue phone lines, it’s time to plan how those services will move to digital alternatives. For many businesses, the first thought will be their telephone system. But the switch-off could affect more than […]
Could your manufacturing business cut its electricity costs through the new BICS scheme?
Electricity remains a major operating cost for many UK manufacturers. From 2027, a new government scheme could reduce that burden for eligible businesses by up to £40 per megawatt hour (MWh). The British Industrial Competitiveness Scheme (BICS) is designed to help qualifying manufacturers in Great Britain compete more effectively by reducing some of the policy […]
Case Study: A Faster, More Flexible Way to Get a City-Centre Site Connected
When a long-standing construction client needed reliable internet for a refurbishment project in Leeds city centre, the usual fixed-line options weren’t going to work. The site was in a busy area with poor mobile signal, and the only fixed-line option available was a leased line. This would have taken between 90 and 120 working days […]
Dressing for Business: Why Professionalism Is About More Than Appearance
For decades, “dressing for business” meant one thing: a sharp suit, polished shoes, and a formal office environment. But today’s workplace looks very different. Across industries, dress codes have relaxed. From tech start-ups to creative agencies, many successful organisations have embraced a more casual approach to workplace attire. And rightly so — people should feel […]
Vodafone Business Network Boost: Staying Connected When It Matters Most
In today’s fast-paced business world, reliable mobile connectivity is essential. Whether your team is travelling between meetings, working remotely, or attending busy events, poor network performance can quickly impact productivity. That’s where Vodafone Business Network Boost comes in. What is Vodafone Business Network Boost? Vodafone Business Network Boost is designed to prioritise business users’ data […]
O2 Satellite: A Glimpse Into the Future of UK Connectivity
The way we stay connected is changing – and one of the biggest recent developments hasn’t come from traditional network upgrades, but from space. In early 2026, Virgin Media O2 launched O2 Satellite, a UK-first satellite-to-mobile service in partnership with Starlink. While it’s still in its early stages, it marks a significant step forward in […]
The Reality of eSIMs – Great Idea, Not-So-Great Execution?
eSIMs have been positioned as the future of mobile connectivity — and on paper, it’s easy to see why. They remove the need for physical SIM cards, promise faster provisioning, reduce plastic waste, and can offer cost efficiencies for businesses. All sounds great, right? Well… not always. At TST, we’ve recently come across a number […]
What Exceptional Hospitality Can Teach Us About Great Service
Nadine Dudman reflects on her experience at Tommy Banks’ Abbey Inn in Byland Exceptional service isn’t just about delivering a product — it’s about creating an experience built on trust, attention to detail and genuine care for the customer. Recently, TST founder Nadine Dudman visited Tommy Banks’ Abbey Inn in Byland, a Michelin-starred restaurant in […]
Electricity Network Charges Are Increasing from April 2026 – What This Means for Your Business
From April 2026, some businesses may see changes to their electricity bills due to an industry-wide update approved by Ofgem. At TST, we manage business energy contracts for our clients in partnership with Fidelity Energy, so we wanted to explain clearly what’s happening — and what it might mean for you. What’s changing? In December […]
